Terms of Service

Last updated: July 3, 2025

1. Acceptance of Terms

By accessing and using Vizion Detailing's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Services Description

Vizion Detailing provides professional automotive detailing services for commercial fleets, including:

  • Exterior washing and cleaning services
  • Interior cleaning and detailing
  • Fleet maintenance and care programs
  • Mobile detailing services
  • Custom detailing packages

3. Booking and Scheduling

Service appointments are subject to the following terms:

  • All appointments must be scheduled in advance
  • Service dates and times are confirmed upon booking
  • Cancellations must be made at least 24 hours in advance
  • Rescheduling is subject to availability
  • Emergency services may be available at additional cost

4. Payment Terms

Payment terms and conditions:

  • Payment is due upon completion of services unless otherwise arranged
  • We accept cash, check, and major credit cards
  • Fleet accounts may be eligible for invoicing terms
  • Late payments may incur additional fees
  • Prices are subject to change with 30 days notice
  • Deposits may be required for large fleet services

5. Customer Responsibilities

Customers agree to:

  • Provide accurate information about vehicle condition and requirements
  • Remove personal items and valuables from vehicles before service
  • Ensure vehicles are accessible at scheduled service times
  • Provide safe working conditions for our team
  • Report any concerns or damages immediately
  • Maintain vehicles in safe operating condition

6. Liability and Insurance

Vizion Detailing maintains appropriate business insurance and:

  • Is licensed and insured for commercial detailing services
  • Takes reasonable care to prevent damage to customer vehicles
  • Is not liable for pre-existing damage or wear
  • Customers should report damage immediately upon service completion
  • Liability is limited to the cost of services provided

7. Service Quality and Satisfaction

We are committed to providing high-quality services:

  • Services are performed by trained professionals
  • We use quality cleaning products and equipment
  • Customer satisfaction is our primary goal
  • Concerns should be reported within 24 hours of service completion
  • We will work to resolve any legitimate service issues

8. Cancellation and Refund Policy

Cancellation and refund terms:

  • Services may be cancelled up to 24 hours before scheduled time
  • Late cancellations may result in charges
  • Refunds are provided for unsatisfactory services after investigation
  • Weather-related cancellations will be rescheduled at no charge
  • Partial refunds may be provided for partially completed services

9. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Vizion Detailing and protected by applicable copyright and trademark laws. Customers may not reproduce, distribute, or create derivative works without written permission.

10. Privacy and Data Protection

We respect your privacy and protect your personal information according to our Privacy Policy. By using our services, you consent to the collection and use of information as described in our Privacy Policy.

11. Force Majeure

Vizion Detailing shall not be liable for any failure to perform due to unforeseen circumstances or causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, epidemic, government regulations, fire, flood, or other natural disasters.

12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the State of Arizona, and you irrevocably submit to the exclusive jurisdiction of the courts in that state.

13. Changes to Terms

We reserve the right to modify these terms of service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates acceptance of the new terms.

14. Contact Information

For questions about these Terms of Service, please contact us:

Vizion Detailing
Phoenix Valley & Surrounding Areas